
Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
About Cogar Plumbing
At Cogar Plumbing, we pride ourselves on being a family-owned business dedicated to serving the Winston-Salem community. With over 8 years of experience, our owner, Zachary A. Cogar, leads a team that is committed to providing 24/7 emergency plumbing services. We are proud to be BBB Accredited with an A+ rating, ensuring our customers receive the highest quality of service.
Why Choose Cogar Plumbing?
- Family-owned and operated, ensuring personalized service and community focus.
- Licensed, bonded, and insured for your peace of mind.

